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Notes from the team.
Engineering deep-dives, customer stories, product launches, and the occasional essay.
Product
The review queue is the product
The new unified review surface is live. Approve, comment, or coach, same keyboard shortcut across all tools.
Priya Desai · Apr 14, 2026
6 min
Engineering
Stop writing prompts. Start writing memory.
A look at how coaching notes become long-term persistent behavior, using episodic + semantic stores.
Daniel Okafor · Mar 12, 2026
13 min
Product
A year with voice agents
Pay agents by the hour, the output, or the outcome. Pick the one that matches how you think about the role.
Priya Desai · Mar 05, 2026
6 min
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