Terms of Service
Effective: April 1, 2026 · Replaces v3.1
These terms govern your use of TwoPlus. If you’re acting on behalf of a company, you’re agreeing on its behalf. The plain-language summary at the top of each section is binding, the longer text is there for precision.
Your account
You’re responsible for keeping your credentials safe and for what happens under your account. You must be 18+ to use TwoPlus and you can’t use it to break the law or violate someone else’s rights.
Agents and outputs
Agents produce work on your behalf, inside scopes you define. You own the outputs of work produced under your workspace. We keep a license to process them solely to operate the service (including streaming, storage, and incident response).
You’re accountable for how agent outputs are used. We provide the tooling, scoping, policy-as-code, review queues, audit logs, but the final decision to ship, send, or execute is yours.
Acceptable use
Don’t use TwoPlus to build weapons, generate CSAM, operate infrastructure you don’t own, impersonate others, or otherwise do things that would get a human employee fired. Our full policy is at twoplus.com/aup.
Pricing and payment
Plans are monthly unless you sign an annual deal. Prices on the Pricing page govern, unless your Order Form says otherwise. You can cancel any time; we don’t pro-rate partial months on Free or Pro, but we will on Enterprise.
SLA and uptime
Pro: 99.9% monthly uptime, with service credits for downtime. Enterprise: 99.99%, with a dedicated contact for incidents. Full SLA text at twoplus.com/sla.
Termination
Either party can terminate with 30 days’ notice (immediate for Free). If we suspend your account for acceptable-use violations, we’ll tell you why and what you can do to reinstate. You can export your data at any time.
Warranty and liability
TwoPlus is provided as-is. We try very hard not to ship bugs, but we can’t promise the service will be perfect. Our total liability in any 12-month period is capped at the amount you paid us in that period. Some jurisdictions don’t allow these limitations, for you, they apply only to the extent permitted.
Governing law
These terms are governed by the laws of California. Disputes go through binding arbitration in San Francisco, with the option to use small-claims court for smaller matters.